Customer care
Terms & conditions
The terms that apply when you browse or purchase from Aureya Paris.
Using our store
You must provide accurate account, contact, delivery, and payment information. You are responsible for activity performed through your account.
Orders and availability
An order is accepted after payment confirmation and our review. We may cancel and refund orders affected by pricing errors, suspected misuse, payment failure, or unavailable stock.
Product information
We take care to present products accurately. Screen colours, packaging details, and natural fragrance perception can vary.
Intellectual property
Aureya Paris names, artwork, photography, copy, and store design may not be reproduced or commercially used without written permission.
Liability
Nothing in these terms limits rights that cannot legally be excluded. Otherwise, our liability is limited to the amount paid for the affected order.
Last updated: 27 July 2026